02.08.2020
Peoples Energy customer service
63% of the reviewers rating the company as “excellent” and giving it five stars.
We apologize if we are unable to take your chat during these hours. I switched to them a while ago and have had absolutely no issues so far, they have always been helpful and good to work with- especially Aaron who was particularly helpful . Unfortunately, their tariffs are too high for me but their customer service was great. Would you like assistance making a payment on your credit account?
Quick resolution. I had my two queries regarding change of payment date and payment of old receivable resolved in an instant by Chloe.
It shares its position with Powershop. Contact Peoples Gas customer service. Reply from People's Energy. You've already flagged this T. J. Viard 1 review.
I switched to them a while ago and have had absolutely no issues so far, they have always been helpful and good to work with- especially Aaron who was particularly helpful .
Update: Peoples Energy have taken ownership and sorted out the issue. Had such good service on the live chat from Breige, I wanted to leave a review. Share.
Thank you to Alica who helped me with my meter readings query, very helpful and straight to what I needed, no messing around. Spoke to Robyn via chat bot. They didn't respond to emails regarding cancelling my switch and I couldn't get through on the phone until after my 14 day "cooling off" period. It is so refreshing and honest. They're ready to answer residential customers calls on 1300 788 970 all day from 8:30 am to 7:30 pm EDT, Monday to Friday. Thank you. I had 2 queries with my account Nicola D returned my call.
Recently moved over , all good so far , had a couple of emails requesting readings but since I am over seas till next week , wasn’t able to provide within requested time scale .
Our registered address is Kemp House, 152-160 City Road, London, England, EC1V 2NX. Emailed customer services and was contacted by Alison within a couple of hours to say no problem just send them on my return .
WE MEAN BUSINESS. Emailed customer services and was contacted by Alison within a couple of hours to say no problem just send them on my return .
Had an issue with the new direct debit date, used the web chat to get to Robert, sorted out very quick and moved date for me. Johanne picked up my query when I switched to People's Energy and owned it end to end. Happy with result. Chat is subject to Agent availability. Canada's Number One Diamond Store. Useful.
Still early days but very impressed so far with my switch to People’s Energy.
They are very helpful and saved me soo money too. Visit this website
Double check your spelling, try broadening your search words to more general terms or limit your search to one or two words.Live chat is currently unavailable. Have just switched to People’s Energy having just received my first statement had a couple of questions. Was coming to the end of fixed tariff and invited by them to renew at lower upfront rate. Visit this website Looking forward to be being a customer of Peoples Energy for a good while yet if this is the level of service I'll be receiving. Robyn was very helpful when I needed some help with logging into my account. They keep their prices low enough and provide excellent customer service when needed. Had some issues with my start readings, and they helped me update them easily. She adjusted my direct debit and account without me having to do anything apart from submit meter readings.
Very helpful, clear and percise.
Spoke to Robyn via chat bot. Great to hear he has made a great first impression and is living our company values. Robyn was very helpful when I needed some help with logging into my account.
Thank you Unfortunately, their tariffs are too high for me but their customer service was great. Opened chat facility and spoke to Lauren.
Realised I was paying too much for my Gas and Electric. What is People’s Energy’s customer service like? In the process of swapping over and wanted clarification of the setting up and swapping over process and when things would happen.
Share. Many thanks.
Leanne sorted all our problems, very friendly manner and really efficient. My query has been responded to immediately by Alison Thankyou New contract.
energy companies satisfaction survey – the broadest independent view of energy companies available. Useful.
Very helpful, clear and percise.
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Chloe on the live chat was particularly helpful. Emailed about installing a smart meter, fast response with details required. Realised I was paying too much for my Gas and Electric. They are fab! I spoke to Breige who gave me that clarification very swiftly and succinctly. Change now you will never be sorry you did. your purchase of $300 or more when you join our email list.
Hi Anna, Thank you for your kind review and feedback for Stephen!
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